Consumer terms

These terms are an agreement between you and AREA CODES LTD. Our company number is 17312325. Our registered office is 1 Bond Street Cottages, Brighton BN1 1RP.

If you use the Areacodes app, you agree to these terms. Our privacy policy tells you what data we hold about you.

Version: 16 September 2026

You must be 16 or over to use the app. When you make an account, you confirm your age.

You sign in with a code that we send to your email address, or with Sign in with Apple. Keep access to your email secure. You are responsible for what happens in your account.

An account is for one person. Do not share it.

A Business writes each Voucher and decides its offer. When you claim a Voucher, you get a Claim. The Claim is for you only.

You can claim each Voucher one time. You can redeem each Claim one time. A Business can limit the number of Claims on a Voucher. When a Voucher reaches its limit, nobody else can claim it.

Each Voucher has validity dates. It can also have days and times when you can redeem it. Some Vouchers have conditions in their title, for example a minimum spend. Staff decide at the counter if you meet these conditions.

A Claim that is not redeemed, cancelled or expired is an Outstanding Claim. A Claim ends when:

• Staff redeem it at the counter.
• It expires. A Claim expires when the validity dates of the Voucher end.
• You delete your account. We cancel each Outstanding Claim that you have.
• The Business stops trading and does not open again. We cancel each Outstanding Claim for that Business.
• We find that an offer is illegal or harmful. We cancel each Outstanding Claim for that Voucher.
• We find a serious problem with a Business. We can cancel each Outstanding Claim for that Business.
• Your phone had no signal, the app sends the PIN later, and the PIN is wrong. We cancel that Claim.

If a Business withdraws a Voucher, nobody can claim it again. Your Outstanding Claim stays valid. If we suspend a Business for a short time and do not cancel its Claims, your Outstanding Claim also stays valid.

Go to the Business in the validity dates, and on a day and time that the Voucher allows. Open the Claim in the app and show it at the counter.

Staff type the Business PIN on your phone. The PIN confirms that the Business gave you the offer. We record a Redemption, and the app tells you that the Redemption is complete.

If a person types the wrong PIN three times, the Claim stops PIN entry for a short time. The Claim stays valid.

If your phone has no signal, the app keeps the PIN and sends it when the signal comes back. We then check the PIN. If the PIN is wrong, we cancel the Claim, and we do not tell you.

The Business sells you its goods and services. Areacodes does not. If you have a problem with goods or a service, speak to the Business first. Your legal rights as a consumer apply to what you buy.

Each Business writes its own profile and offers. We try to keep them correct, but we cannot check each detail.

• Do not break the law when you use the app.
• Do not try to get access to data or systems that are not yours.
• Do not copy data from the app with a program.
• Do not try to find a Business PIN. Do not type a PIN yourself.
• Do not sell or give a Claim to a different person.

If you do not obey these terms, we can delete your account.

You can delete your account at any time. Open the app and delete your account, or go to our delete account page.

When you delete your account, we delete your sign-in data and cancel each Outstanding Claim. We keep each Redemption as a record for the Business. After 90 days, nothing connects a Redemption to you.

If you do not use your account for 24 months, we delete it. We send you an email 30 days before we delete it.

We try to keep the app available, but we cannot promise that it always operates. We can change the app, or stop it.

We are not responsible for a loss that we could not expect when you agreed to these terms. These terms do not limit our responsibility for death or injury that our negligence causes, or for fraud. They do not remove your legal rights as a consumer.

We can change these terms. The version date on this page shows the last change. If you continue to use the app after a change, the new terms apply.

The law of England and Wales applies to these terms. If you live in Scotland or Northern Ireland, you can also go to a court there.

If you have a question about these terms, send an email to ten@acbrighton.com.